Raymond Ayers
UX Designer
UX Designer
Bridging user needs and business goals through design.
I’m a UX Designer focused on solving real user problems and tying that work to business goals. I take on complex systems and turn them into experiences that feel clear and easy to use.
USAA
Improving In-App Product Acquisition Through Navigation Design
Redesigned top-of-funnel entry points using research and testing to increase product discoverability
— Fintech
VIEW CASE STUDY
USAA
Improving In-App Product Acquisition Through Navigation Design
Redesigned top-of-funnel entry points using research and testing to increase product discoverability
— Fintech
VIEW CASE STUDY
TotalHIPAA
Simplifying a Complex Compliance hipaa Platform
Introduced structure, research, and UX strategy to improve completion, satisfaction, and efficiency
— Compliance & e-learning
VIEW CASE STUDY
TotalHIPAA
Simplifying a Complex Compliance hipaa Platform
Introduced structure, research, and UX strategy to improve completion, satisfaction, and efficiency
— Compliance & e-learning
VIEW CASE STUDY
USAA
Improving Adoption of Account Linking Through UX Design
Improved discoverability and adoption of linked financial accounts
— Fintech
VIEW CASE STUDY
USAA
Improving Adoption of Account Linking Through UX Design
Improved discoverability and adoption of linked financial accounts
— Fintech
VIEW CASE STUDY
USAA
Building a Native Form System to Improve Speed and Accessibility
Delivered reusable components that reduced completion time and improved dev efficiency
— Design systems
VIEW CASE STUDY
USAA
Building a Native Form System to Improve Speed and Accessibility
Delivered reusable components that reduced completion time and improved dev efficiency
— Design systems
VIEW CASE STUDY
some Problems I've solved…
A few of the problems I’ve worked through across teams and products.
🧭
No clear product strategy
Partnered with business stakeholders to define a financial dashboard vision and strategy, shifting the focus from features to user outcomes.
🔗
navigational misalignment
Worked across five lines of business to align on and evolve a global navigation structure.
🧩
Overly complex flows
Partnered with business and engineering to simplify the HIPAA compliance process, reducing complexity and time to completion.
📉
Low mobile acquisition
Collaborated with business and engineering to increase engagement and support acquisition across multiple lines of business.
🧱
Design system contributions didn’t scale
Created a framework that enables non–systems designers to contribute to the design system meaningfully.
📱
Scaling design systems across native platforms
Contributed to a design system team focused on scaling native component creation.
🌱
Gaps in team support and growth
Mentored designers looking to break into UX and those working to level up their skills.
🗣️
Ineffective stakeholder communication
Developed an internal playbook to share iterative work and get the right feedback at the right time.
🧰
New tooling adoption
Helped the team transition to Figma by creating libraries, workflows, and guidance to support consistent, efficient design.
some Problems I've solved…
A few of the problems I’ve worked through across teams and products.
🧭
No clear product strategy
Partnered with business stakeholders to define a financial dashboard vision and strategy, shifting the focus from features to user outcomes.
🔗
navigational misalignment
Worked across five lines of business to align on and evolve a global navigation structure.
🧩
Overly complex flows
Partnered with business and engineering to simplify the HIPAA compliance process, reducing complexity and time to completion.
📉
Low mobile acquisition
Collaborated with business and engineering to increase engagement and support acquisition across multiple lines of business.
🧱
Design system contributions didn’t scale
Created a framework that enables non–systems designers to contribute to the design system meaningfully.
📱
Scaling design systems across native platforms
Contributed to a design system team focused on scaling native component creation.
🌱
Gaps in team support and growth
Mentored designers looking to break into UX and those working to level up their skills.
🗣️
Ineffective stakeholder communication
Developed an internal playbook to share iterative work and get the right feedback at the right time.
🧰
New tooling adoption
Helped the team transition to Figma by creating libraries, workflows, and guidance to support consistent, efficient design.
some Problems I've solved…
A few of the problems I’ve worked through across teams and products.
🧭
No clear product strategy
Partnered with business stakeholders to define a financial dashboard vision and strategy, shifting the focus from features to user outcomes.
🔗
navigational misalignment
Worked across five lines of business to align on and evolve a global navigation structure.
🧩
Overly complex flows
Partnered with business and engineering to simplify the HIPAA compliance process, reducing complexity and time to completion.
📉
Low mobile acquisition
Collaborated with business and engineering to increase engagement and support acquisition across multiple lines of business.
🧱
Design system contributions didn’t scale
Created a framework that enables non–systems designers to contribute to the design system meaningfully.
📱
Scaling design systems across native platforms
Contributed to a design system team focused on scaling native component creation.
🌱
Gaps in team support and growth
Mentored designers looking to break into UX and those working to level up their skills.
🗣️
Ineffective stakeholder communication
Developed an internal playbook to share iterative work and get the right feedback at the right time.
🧰
New tooling adoption
Helped the team transition to Figma by creating libraries, workflows, and guidance to support consistent, efficient design.
MY UX PHILOSOPHY
Every problem is a little different. The approach should be too.
User-Centered:
Good design comes from understanding the user, what they need, what they’re trying to do, and what gets in their way.
Beyond Usability:
Usability is the baseline. I pay attention to how something feels in use, when it’s intuitive, and maybe even a bit better than expected.
Collaboration is Key:
The best work comes from working closely with product and engineering, asking the right questions, and adjusting as new information comes in.
Continuous Learning:
I'm addicted to learning, both through projects and outside sources. I stay close to what works in real projects and then carry those lessons forward.
real world design:
In theory, UX is all about the user. In practice, it lives at the intersection of user needs, business goals, and technical reality…this is where I operate.
MY PROCESS
My process isn’t rigid. It adapts to the problem. These are the core pieces.
Collaborative Discovery
Align on goals, users, and constraints through conversations and existing data.
User Insights
Use research to understand real users and real behaviors - to ground decisions.
Conception & iteration
Map ideas early and refine them through feedback.
UI Design & Prototyping
Create clear, usable interfaces aligned with available systems.
User testing Validation
Validate with real users and iterate where things break down.
Handover & Support
Stay involved through build to ensure the work is implemented as intended.
mentorship & guidance
Helping designers as they break into UX and develop their skills.
ADP LIST - UX Mentor
I work one-on-one with designers on portfolios, interviews, and how to navigate real UX work. I focus on helping people think through their work more clearly and present it in a way that makes sense.
mentorship & guidance
Helping designers as they break into UX and develop their skills.
ADP LIST - UX Mentor
I work one-on-one with designers on portfolios, interviews, and how to navigate real UX work. I focus on helping people think through their work more clearly and present it in a way that makes sense.
mentorship & guidance
Helping designers as they break into UX and develop their skills.
ADP LIST - UX Mentor
I work one-on-one with designers on portfolios, interviews, and how to navigate real UX work. I focus on helping people think through their work more clearly and present it in a way that makes sense.
©2026 Raymond Ayers. All Rights Reserved.
©2026 Raymond Ayers. All Rights Reserved.
©2026 Raymond Ayers. All Rights Reserved.
MY UX PHILOSOPHY
Every problem is a little different. The approach should be too.
User-Centered:
Good design comes from understanding the user, what they need, what they’re trying to do, and what gets in their way.
Beyond Usability:
Usability is the baseline. I pay attention to how something feels in use, when it’s intuitive, and maybe even a bit better than expected.
Collaboration is Key:
The best work comes from working closely with product and engineering, asking the right questions, and adjusting as new information comes in.
Continuous Learning:
I'm addicted to learning, both through projects and outside sources. I stay close to what works in real projects and then carry those lessons forward.
real world design:
In theory, UX is all about the user. In practice, it lives at the intersection of user needs, business goals, and technical reality…this is where I operate.
MY PROCESS
My process isn’t rigid. It adapts to the problem. These are the core pieces.
Collaborative Discovery
Align on goals, users, and constraints through conversations and existing data.
User Insights
Use research to understand real users and real behaviors - to ground decisions.
Conception & iteration
Map ideas early and refine them through feedback.
UI Design & Prototyping
Create clear, usable interfaces aligned with available systems.
User testing Validation
Validate with real users and iterate where things break down.
Handover & Support
Stay involved through build to ensure the work is implemented as intended.
MY UX PHILOSOPHY
Every problem is a little different. The approach should be too.
User-Centered:
Good design comes from understanding the user, what they need, what they’re trying to do, and what gets in their way.
Beyond Usability:
Usability is the baseline. I pay attention to how something feels in use, when it’s intuitive, and maybe even a bit better than expected.
Collaboration is Key:
The best work comes from working closely with product and engineering, asking the right questions, and adjusting as new information comes in.
Continuous Learning:
I'm addicted to learning, both through projects and outside sources. I stay close to what works in real projects and then carry those lessons forward.
real world design:
In theory, UX is all about the user. In practice, it lives at the intersection of user needs, business goals, and technical reality…this is where I operate.
MY PROCESS
My process isn’t rigid. It adapts to the problem. These are the core pieces.
Collaborative Discovery
Align on goals, users, and constraints through conversations and existing data.
User Insights
Use research to understand real users and real behaviors - to ground decisions.
Conception & iteration
Map ideas early and refine them through feedback.
UI Design & Prototyping
Create clear, usable interfaces aligned with available systems.
User testing Validation
Validate with real users and iterate where things break down.
Handover & Support
Stay involved through build to ensure the work is implemented as intended.